See where your backend is weakest, and what the operational gaps could be costing you.
Answer a few questions about your business and member journey. You’ll see where your backend needs attention, the time and revenue currently exposed, and the best place to begin.
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Every missed follow-up. Every member who cancels without you seeing it coming. Every payment that fails and nobody notices. It adds up fast, and it’s rarely because you’re not working hard enough.
The real problem is scattered information: spread across your payment tool, your email platform, your community platform, inboxes and spreadsheets. Nobody can see the whole picture, so nobody catches it in time.
You already know something’s slipping. This calculator shows you exactly where it’s happening, and what it’s costing you. Not an industry average. Your number.

See where visibility and follow-up break down across Join, Participate, Pay, Ask for Help and Leave.
Estimate the founder time, payment exposure and recurring revenue represented by your current numbers.
Get one practical starting point based on the lowest maturity shown in your answers.
Hi, I’m Jacqui Money (yes, that really is my last name).
I help community founders build connected systems so they can grow their programs without working more hours or hiring a huge team.
I came to this work because a few years ago, I was drowning in admin and carrying far too much of my business in my own head. Building better systems changed that. I got time back, delivered a better experience and started enjoying my work again.
These days, I live off-grid in a tiny house with my husband, Warren, and our fur children, so I care deeply about building a business that supports your life instead of consuming it.
I can 1000% attribute the organization and level of detail our students praise us for to the systems Jacqui built. We hear it every day: "This is one of the BEST run programs I've ever joined."
Jacqui is always ahead of the curve with the latest tech. She doesn't just implement solutions — she suggests smarter systems, streamlines processes, and consistently boosts my productivity.
What used to be a haphazard, manual process is now completely automated and streamlined. With her system, I can capture everything I need from a client without bugging them.
Find the weakest point in your member journey and see the operational exposure around it.
Your answers show how visible and connected each stage of your member journey is—and where your backend needs attention first.
I loved seeing the way that the automations relieved some pressure on my team, on Lindsey specifically. just seeing her excitement around watching the automations happen - that was my favorite part.
These are three separate views of time, revenue exposure and growth opportunity. They are not added into one total.
Founder capacity reflects the hours you reported spending on day-to-day operations, valued at your stated hourly rate. Team escalations are shown separately as context and not added to the founder-capacity figures, because they may overlap with the operations hours you reported.
Revenue at risk and member churn are shown separately because they're different kinds of financial exposure, on different time bases: failed payments are an annual figure, while member churn is a monthly recurring-revenue figure. Neither is a certainty — both are directional estimates based on what you told us.
Growth constrained is a projection only, based on the additional members you said you could support if operations weren't the bottleneck. It is not current lost revenue, and it only appears when you've told us growth is currently constrained by operations.
She built a robust system with automation that is truly mindblowing. It almost functions like a customized software for my exact workflow. Once she understood my needs, she took my tech stack and fully leveraged it. She not only fixed the broken parts of my onboarding, but she also up-leveled my onboarding! Things now happen and fire with one or two clicks of a button. Not only that, my lead management, back-end offers, down-sells, and financial tracking fire when clients take action rather than ME having to take action.
In a free 20-minute MONEY Map Session, we'll look at the stage creating the most pressure, identify what needs to connect, and map the most practical place to begin.
Book My Free MONEY Map Session20 minutes. Free. Leave with a clear next step.